Frequently Asked Questions
Questions about orders
Is it safe to enter my personal information online?
Your security and privacy are of utmost importance to us. When you place an online order for board games with GameKeeper.com, our secure server software encrypts the information you submit, ensuring that Internet transactions stay private and protected. Your personal information cannot be read as it travels to our ordering system.
We keep your personal information private and secure. When you make a purchase from our web site, you provide your name, email address, credit card information, address and phone number. We use this information only to process your order and to keep you updated on your order. We will never sell, trade or give away your information. Everything you submit remains private and confidential.
How do I check the status of my order?
The best way is to set up an account on our site and order through it. You will then be able to view your current and past orders in your Order History. The status is automatically updated as we process your order and any tracking information is also available on the same screen.
You should also receive automated e-mails from our system as your order gets processed and shipped.